FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

1.Can I visit your sunglasses factory?

Sure, welcome to visit our sales offices and factory, it's a good way to show you our real factory strength and humanized service.

2.What are your advantages? 

1) We release lots of new designs every season
2) Big capability, high efficiency and competitive price
3) Strict selection of materials, perfect QA system to make out high end quality eyewear products
4) On time delivery
5) OEM/ODM ability, self development ability
6) Good before, on and after sales service.

3. What's your MOQ, price and lead time? 

MOQ, price and lead time depend on different models and order quantity, please contact us to learn about more details.

4. Is the price negotiable?

Yes, the price is negotiable, which is based on the order quantity. The more the cheaper.

5. How about the shipment? 

For small quantity, we suggest use Express (such as FedEx, TNT, DHL, UPS).
For cargo with large volume, our shipment could be delivered by land/train/sea/air.

6. What payment methods do you have?

We have the options such like bank transfer, T/T, credit card, Alibaba platform payment, Alipay etc.

7. How about your after-sales service?

The warranty is 3-10 working days, if there is any defect on our eyewear products, please send us the video and detailed images immediately, we will give you our feedback and solve the issues right away.